![]() ![]() Update the WhatsApp app you’re currently using.How to convert WhatsApp into business account Each phone number can only be associated with one account so you can get a new number or convert your personal one for business. Small business owners who already use WhatsApp for personal communication might just want to just switch to the business app. Greeting message - A welcoming message you can set up to greet first-time customers not already in your contacts.Quick replies - These are replies you can set up ahead of time and access quickly with a shortcut during live conversations.These can provide a simple button to help customers find what they need when you’re out. ![]() Away messages - Messages that are automatically sent in response to customer inquiries outside of your business hours.Once you have a business account in WhatsApp you can provide more customer support with these basic marketing features: You’re all set! You can start chatting with contacts who have your number in their address book.Fields to fill out include a business description, open hours, physical location, and more. It’s done from Explore -> Business profile. Now, you can create a WhatsApp business profile for contacts to see to better present your brand.Fill out your account details: business name, business category, profile picture (usually your logo), and business address.Give WhatsApp permission to access your phone book contacts.Either way, you’ll receive a 6-digit verification code. Then choose how you want to be contacted to validate this number: SMS or call. That includes inputting the phone number you want to use for business in international format. Download the free app from the Google Play Store (Android) and Apple App Store (iOS) and follow the standard app installation instructions.Here’s how to create a business account in the WhatsApp app. ![]() You can only use it on one device, tied to one phone number, which is quite restrictive for bigger teams. The WhatsApp Business App is free to use but limited in capacity so it’s suitable for micro and small businesses. Creating an account for WhatsApp Business app There is a difference between the WhatsApp app and the API in what they can offer your marketing efforts.Įach option has a different way of setting up a WhatsApp business account. One is the free-but-limited-in-features WhatsApp Business app and the other is the paid-but rich-in-features WhatsApp Business API. If you want to use WhatsApp for your business, you have two options. How to create a WhatsApp Business accountįirst, let’s clear up a common misconception. They also need to provide a few more details to prove their authenticity. Just like individuals sign up for the messaging app with their name and phone number, companies have to do the same to use WhatsApp for business. What exactly is a WhatsApp Business account?Ī WhatsApp Business Account, also called a WhatsApp professional account, is the account a company makes to access WhatsApp business tools. Let’s see how to create WhatsApp Business accounts and start using it for marketing. With a business account in WhatsApp, you’ll be able to reach current and potential customers with instant messages for greater engagement and be able to provide an additional line of support and communication. You can’t do much WhatsApp marketing with a regular WhatsApp account. If you decide to use the phone number linked to your personal WhatsApp account to your business account, it is advisable to manually backup you chat history before you setup your WhatsApp for business account.If you’ve decided to start running WhatsApp campaigns, creating a WhatsApp Business Account is the first step.It’s best for you to weigh out the pros and cons for this before you proceed. However, if you create a business account with your existing WhatsApp account, you can have two separate apps on your device.your personal account and your business account needs to have two unique phone numbers.Presently, WhatsApp for Business is available.Here are some important things to note before we help you setup a WhatsApp Business account. ![]() Given how popular and ubiquitous the regular WhatsApp mobile application is, the business counterpart of the app will help you seamlessly communicate with your customers.
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